Terms & conditions

Scope

These terms apply to the use of the Bettoni website and to all orders of cakes, shop items and workshops from Bettoni Cakery (Aziza Abdulayeva, Kartaltepe Mah. Ahu Sk. No: 21A, Bakırköy / İstanbul). Each order is additionally governed by the pre-information form and the distance sales contract.

Conclusion of contract

Products shown on the website are not a binding offer. With "Pay now" in the cart you place a binding order; the contract is concluded when the payment is confirmed. You receive the order confirmation by email and in your account.

Prices and payment

All prices are in Turkish lira including taxes. Delivery and shipping fees are shown separately before payment. Payment is by credit or debit card through the secure payment provider PayTR. Discount codes apply only under the stated conditions and cannot be combined.

Cakes

Cakes are handmade; colour, shape and decoration may differ slightly from the photos. Seasonal ingredients may be replaced with equivalent ones. Delivery date, time slot and address are set in the order; the customer is responsible for correct and complete details.

Bettoni Academy

Workshop access is personal and limited to the chosen subscription period. Login details and content may not be shared; videos and materials may not be recorded, copied or published. All rights to the content belong to Bettoni Cakery.

Customer account

When registering you must give true details and keep your password secret. We may close an account in case of misuse.

Cancellation, withdrawal and returns

Cancellation, the right of withdrawal and refunds are described on the "Cancellation & returns" page.

Liability

Except in cases of intent or gross negligence, we are not liable for damage caused by allergies not disclosed to us or by improper transport or storage after handover. Your statutory consumer rights remain unaffected.

Personal data

Your data is processed as described in the "Privacy notice".

Disputes

Please contact us first with any complaint. Within the monetary limits set by the Ministry of Trade, consumer arbitration committees (Tüketici Hakem Heyetleri) are competent, above them the consumer courts. Turkish law applies.

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