Distance sales contract

Art. 1 – Parties

SELLER: Aziza Abdulayeva – Bettoni Cakery, Kartaltepe Mah. Ahu Sk. No: 21A, Bakırköy / İstanbul, Tel.: +90 555 107 30 95, Email: Bettoni.cakery@outlook.com, Tax office / no.: [tax office / tax number]
BUYER: the person placing the order whose name, contact and delivery details are recorded with the order.

Art. 2 – Subject

This contract covers the sale and delivery of the goods or service the buyer orders electronically on the seller's website, whose characteristics and price are shown in the cart and the order confirmation. Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation apply.

Art. 3 – Goods, price and payment

Type, quantity, options and price including taxes as well as delivery or shipping fees are shown in the order confirmation. Payment is made in advance by card.

Art. 4 – Delivery

Cakes are delivered to the given address on the chosen day and time slot, or collected. Shop items are shipped by cargo; delivery does not exceed the statutory 30 days. Workshops are unlocked in the buyer's account after payment. The seller is not liable for cakes that cannot be handed over because nobody is present or the address is wrong.

Art. 5 – Buyer's declarations

The buyer confirms having read the pre-information form and confirmed the order electronically, and is responsible for the accuracy of the details given.

Art. 6 – Right of withdrawal

For shop items the buyer may withdraw within 14 days of receipt without giving reasons, by email to Bettoni.cakery@outlook.com or via WhatsApp. For made-to-order, perishable cakes and for workshops supplied electronically at once there is no right of withdrawal under Art. 15 of the Distance Contracts Regulation. Cancellation terms for cakes are given under "Cancellation & returns".

Art. 7 – Refund

On withdrawal, the amount is refunded to the card used within 14 days of receiving the withdrawal. The goods must be returned unused and in their original packaging within 10 days of withdrawing.

Art. 8 – Disputes

Within the monetary limits set by the Ministry of Trade, the consumer arbitration committees, above them the consumer courts at the buyer's or seller's place of residence are competent.

Art. 9 – Entry into force

By confirming the order and paying, the buyer accepts all terms of this contract. The contract is concluded electronically on the order date; a copy is sent to the buyer with the order confirmation.